Frequently Asked Questions

Welcome to our Frequently Asked Questions section for all of’s products. Here you’ll find answers to the FAQs across our insurance product range. If you don’t see your question here, please don’t hesitate to contact us.

Simply choose the product you need help with to proceed:


Home Buyers Protection FAQs

Home Emergency FAQs

Home Appliance Insurance FAQs

Landlords Legal (and Rent Guarantee) FAQs

Mobility Scooter FAQs

Manual Wheelchair Insurance FAQs

Self-Storage Insurance FAQs

Domestic Boiler Cover FAQs

Carers’ Insurance FAQs

Home Care Insurance FAQs

  • Ageas
  • Axa
  • UK General
  • Trading Standards
  • BHTA