Here you’ll find answers to the FAQs across our insurance product range. If you don’t see your question here, please don’t hesitate to contact us.

How will I receive my policy documents?

Policy documents are sent to out via email as soon as a policy is purchased. Your email confirmation will include a certificate of insurance and a link to your policy wording.

For Mobility Scooter Insurance customers, if you do not have an email address please contact our team who will be happy to assist you further.

Customer Services: 01268 200020 (Monday – Friday, 9:00am – 5:00pm)

Get in touch

Call us: 01268 200 020
(Mon - Fri: 9:00am - 5:00pm)
We will endeavour to respond within 24 hours.