The Benefits of Buying a Home Insurance Policy from us
We are a dedicated team based in Hadleigh, Essex, with a passion to promote customer care, fairness and trust within the Home Insurance market.
Every one of our customers is very important to us, and our mission is to help and protect our customers against the unexpected.
With that in mind, we ensure that our home insurance policies offer a balance of affordability and quality, ultimately helping people to live life confidently every day.
We do this by focusing on the following key areas:
1. No Hidden Costs
The price you see on the quote page is the price you will pay. There are no administrative or credit card charges.
If you need to adjust your Home insurance or home contents policy, you won’t find yourself asked for any additional fees.
2. Renewal Rates
Some insurance providers may offer cheap first-year prices to get a customer on board and then increase their prices when they renew the policy. This is called a Loyalty Penalty’ or ‘Price Walking’ and we believe it’s not treating customers fairly.
While our Home Insurance prices increase periodically linked to the Retail Price Index, it is part of our policy to minimise renewal price increases wherever possible, so you can feel confident you won’t be faced by unwelcome surprises in future.
We are an online first business, which translates into operational savings that we pass down to our customers. We always put our customers first.
All of the policy documentation is available to download, with physical copies available on request. In that way, we cut down on unnecessary expenditure to enable us to lower our costs and ultimately our offering to our customers.
Our underwriters SAGIC are wholly-owned by The Salvation Army, which means you can also purchase them with the knowledge that it’s their ethical underwriting team who will deal with any claims you may have.
Many of our customers are also pleased to know that SAGIC’s underwriting profits go back to The Salvation Army to support their wonderful work and to help those in need.
They help us to provide Home Insurance products tailored to our customers’ needs, and we look after our policies and claims to make sure that wherever possible, our customers avoid sudden price hikes.
Our insurance products are designed to provide comprehensive levels of cover while also being very competitively priced.
Please click our quote button above or visit our Home Insurance page to see how easy it is to get a quote and purchase a policy with us.