Why purchase your insurance from us?
We monitor our prices against our competitors to make sure that we are always highly competitive.
We’re not always the cheapest because providing the right cover levels is very important so in some cases it’s not just about the price; however, that said, we frequently are the cheapest in the UK.
Importantly, we don’t automatically increase our renewal prices. This is called ‘Price Walking’ or paying a ‘Loyalty Premium’ and we just don’t think that’s looking after our customers fairly.
Our prices and cover levels are reviewed on a regular basis with our underwriters to make sure we don’t get a sudden increase in premiums.
And unlike some competitors, we don’t charge more to renew a policy compared to buying a new policy.
2. We want you to feel confident in staying with us for the long term.
We have a policy of no hidden costs. Whether for card fees or cancellations and amendments.
We don’t store your credit card details and we don’t automatically renew your policies without speaking to you. Our payment partner, Worldpay, does retain enough information so that we are able to refund or renew you at your request.
3. Our Products
We work with our insurance underwriters to provide specialist insurance products precisely created to meet our customers’ needs.
By working with a number of different underwriters we are able to tailor our insurance products to keep cover high and prices low.
4. Your Service
The majority of our business is actioned online, but we understand the importance of providing someone to talk to, so we also have a UK call centre open during normal office hours to help deal with any questions you may have. To contact us, please visit our help centre.
We pride ourselves on checking every bit of feedback and every review that we receive and we’re proud to have 5 stars on a number of industry-leading review sites. See our reviews page here.
5. Our Company
Surewise is an established insurance intermediary specialising in home and care insurance products. The company has grown from launch in 2011, selling Appliance Insurance, to now, selling a wide range of insurance products for Home Emergencies, Mobility Scooters, Landlords, Self-Storage, Carers and Home purchases to name just a few.
We believe that our customers and our underwriting come before everything else in our business and our goal is to help you to ‘live life confidently’ knowing that our policies have just the right amount of protection at a perfect price.