Appliance Serial Numbers

The model and serial number of your appliance will enable you to let the engineers know what specific model they will be working on and so source the right replacement parts and use the correct tools. The placement of the serial and model number (on the white plastic rating plate) differs depending on the type of appliance and the brand. The rating plate displaying the model and serial number looks like a large white business card with clear black writing.

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Fridges/Freezers – Some fridge and freezer brands such as Beko display the model and serial number on the inside of the door of the fridge, while others such as Hotpoint, display them behind the salad crisper or bottom drawer. Samsung on the other hand displays it on the side of the fridge itself. The model number should be clearly marked as such, as should the serial number. The plaque will also provide information on energy efficiency and output. If you are unsure of where to find the serial or model number, visit the website of your specific brand or consult your product manual.

beko model number

Washing machines – Look behind the washing machine door for its rating plate. Although there is no standard location and it will differ per brand, most brands will follow this convention. It will either be on the inside of the door (as is the case with Bosch, Hotpoint, Miele and Whirlpool) or less commonly on the door frame (as is the case with LG, AEG, Beko, Hoover, Indesit, LG and Zanussi).

rating plate

Tumble Dryers – All of the above information applies to tumble dryers as per brand – because the style is similar to the style of their washing machines, the location of the rating plate is also kept the same.

Dishwashers – The rating plate should be in one of three places: most commonly behind or on the side of the door (for example Bosch, LG, Hotpoint and Miele), the base of the dishwasher under the door or somewhere on the back and sides.


Cookers – Most commonly the rating plate with the model and serial number is located on the door frame of the cooker – for example with Hotpoint. Less commonly you can find it on the side of the door or at the base near the front.


Normally, a cursory inspection of the front of and inside (door and frame) your appliance should reveal the rating plate with all the information you will need. However, sometimes you might need to remove a panel at the front to see it – be very careful not to damage your appliance while doing so.

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Find the location of the model and serial number for your brand: