Can You Take A Mobility Scooter On A Train?

This article clarifies the rules about mobility scooters on trains, factors to consider, and a few handy tips to make your train travels as stress-free as possible.

Mobility Scooter Insurance from just £3.85 a month...

Get a Quote

Train travel is an efficient and enjoyable way to explore the world around us. For individuals who rely on mobility scooters, navigating the railways may seem daunting at first. However, by understanding the rules and regulations, and with proper planning, it’s possible to experience smooth and stress-free journeys aboard trains. One common question is, “Can you take mobility scooters on trains?”

This blog post aims to provide a comprehensive guide for travellers with mobility scooters, ensuring they have all the information required to confidently and comfortably explore the world via train travel in 2023, including the answer to this important question.

Short Summary

Mobility Scooters on Trains: The Basics

Mobility scooters are allowed on trains, but it’s important to note that each train operator has different policies regarding weight, measurements, and class. Generally, Class 2 and Class 3 invalid carriages are classified as mobility scooters, typically accommodating measurements of 1200mm x 700mm and a weight of 300kg.

Therefore, it’s essential to check with the train company you plan to travel with to ensure your scooter meets their requirements. The National Rail Accessible Train Travel page on Wheelchairs and Powered Scooters offers up-to-date information on weight restrictions for various train lines, as well as train tickets and other travel arrangements.

Mobility Scooter Classes and Dimensions

To better understand which mobility scooter is suitable for train travel, it’s helpful to be familiar with the two classes of mobility scooters: Class 2 and Class 3. Class 2 mobility scooters are limited to pavements and have a maximum speed of 4mph, while Class 3 mobility scooters are allowed on the road and have a maximum speed of 8mph.

Government regulations classify Class 2 and Class 3 invalid carriages as scooters and powered wheelchairs, respectively. By being aware of the class and dimensions of your mobility scooter, you can take the necessary steps to ensure a hassle-free journey with your preferred train company.

Train Operator Policies for Mobility Scooters

Before embarking on a train journey with a mobility scooter, it’s crucial to understand the specific policies of the train operator you’ll be travelling with. Each train operator has different rules regarding the permissible weight, measurements, and class of scooters that can be accommodated. Some train operators may require a permit for mobility scooter travel, while others might not.

For instance, TransPennine Express recommends obtaining a scooter card, which is not mandatory but can help create a secure space for your scooter on board. By being aware of the train operator’s policies, you can travel with peace of mind, knowing you’ve taken the necessary steps to ensure a smooth journey.

Pre-booking and Permits

The procedure for pre-booking mobility scooters on trains depends on the transportation company. It’s important to find out beforehand whether a permit is required for travelling with a mobility scooter, as this may vary between train operators.

Some train companies allow you to book assistance up to two hours prior to travel, while others require booking in advance. By checking with the specific train company you plan to travel with, you can ensure that all necessary permits and arrangements are in place before embarking on your journey.

Onboard Accommodations

Onboard accommodations for mobility scooters may differ depending on the train company. Some trains offer wheelchair spaces available in standard class accommodations, while others can accommodate folded or dismantled mobility scooters.

To ensure a comfortable journey, it’s advisable to contact the train company in advance to inquire about particular accommodations and to arrange for help or a wheelchair space if necessary. By taking the time to discuss your needs with the train company, you can ensure that your journey is as smooth and stress-free as possible.

Wheelchair Users and Train Travel

Wheelchair users may also face challenges when traveling by train. However, with proper planning and knowledge of available services, train travel can be an enjoyable experience for wheelchair users as well. When planning your journey, it’s essential to check for step-free access at stations and to book assistance ahead of time if needed.

In London, Transport for London’s website provides information on step-free access at Underground stations. Additionally, the Disabled Persons Railcard grants wheelchair users and one other person traveling with them a one-third discount on rail fares, making train travel more affordable.

Assistance Services for Wheelchair Users

There are various assistance services available for wheelchair users on trains. These services include the “Turn Up and Go” service, which provides aid to wheelchair users when entering and exiting trains at most major stations. Ramps for boarding are also available at most major stations, granting wheelchair users easy access to the train.

Reserved spaces for wheelchairs can be found on most trains and can be booked in advance through the Passenger Assist service, which also provides assistance with booking tickets and other travel arrangements.

By taking advantage of these assistance services, wheelchair users can enjoy a comfortable and hassle-free train journey.

Travelling with Assistance Dogs

For individuals who rely on assistance dogs, traveling by train can be a seamless experience with the proper planning and awareness of available support. Assistance dogs are allowed on National Rail services, and the Assistance Dog Travel Scheme exists to support their owners during their journeys.

This scheme provides a card that facilitates the creation of a secure area for dogs when travelling by train, ensuring the comfort and safety of both the dog and its owner.

Assistance Dog Travel Scheme

The Assistance Dog Travel Scheme is designed to make traveling with an assistance dog as stress-free as possible. The scheme provides a personal, highly visible, and reusable card that creates a ‘protected space’ for the dog and indicates that the seat and the space under it should remain unoccupied.

To get an Assistance Dog Under Seat card, you can contact National Rail Enquiries Customer Relations. This can be done either by email or phone. With this card in hand, you can confidently travel with your assistance dog, knowing that their needs will be met during the journey.

Additional Support for Disabled Passengers

Travellers with non-visible disabilities can also benefit from additional support during their train journeys. Sunflower Lanyards are a discreet way to indicate to rail staff that additional assistance may be required at stations or during the journey. These lanyards can be obtained at local stations or through Hidden Disabilities.

By using a Sunflower Lanyard, passengers with non-visible disabilities can ensure that their needs are recognized and met without drawing unnecessary attention.

Tips for a Smooth Train Journey with Mobility Scooters

To ensure a smooth and enjoyable train journey with a mobility scooter, there are several practical tips to keep in mind. First, arrive ahead of time to board the train, allowing sufficient time to get situated and securely fasten your scooter.

Second, ensure that your scooter is fully charged and ready for use. Finally, fasten the scooter securely throughout the journey to prevent any accidents or damage.

By following these tips and taking advantage of available passenger assistance services, you can confidently embark on your train journey with your mobility scooter.


In summary, train travel with mobility scooters, wheelchairs, and assistance dogs is entirely possible with proper planning and knowledge of available services. By understanding the different policies among train operators, obtaining necessary permits, and making use of assistance services, you can ensure a smooth and enjoyable journey. The Assistance Dog Travel Scheme, Sunflower Lanyards, and various assistance services available to wheelchair users further support passengers with disabilities, making train travel accessible to all.

With this comprehensive guide in hand, you can confidently navigate the railways in 2023, discovering new destinations and creating unforgettable memories. Embrace the freedom and independence that train travel offers, and embark on your next adventure with ease.

Frequently Asked Questions

Can you take a scooter on a train UK?

Yes, you can take a scooter on a train in the UK, as long as it is non-electric and does not have any fixed or removable battery power source. Petrol powered scooters and mopeds are not permitted due to health and safety regulations.

It should also be within the maximum dimensions of 700mm width and 1200mm length with a maximum weight of 300kg.

How do you travel with a mobility scooter?

The best way to travel with a mobility scooter is to take it apart and place the battery in carry-on luggage, if possible. In other cases, you can check it in as luggage on a flight or train.

However, you will need to find out the specific requirements from the carrier before making your trip.

Why are e- scooters not allowed on trains?

Train operators have banned e-scooters from their services due to safety concerns about the risk of fire caused by their lithium-ion batteries. This decision has been backed up by advice from the London Fire Brigade, which has been called out to a number of domestic fires caused by exploding e-scooter batteries.

As a result, train operators have taken measures to ensure the safety of their passengers by banning scooters from trains.

Can you take mobility scooters on a bus?

Yes, it is possible to take mobility scooters on a bus, provided they meet the size and class requirements. Mobility scooters must be Class 2 and no more than 60cm wide and 100cm long in order to be accepted for travel by coach or bus.

Furthermore, certain coach routes have been specially modified to accommodate wheelchair users.